SHIPPING & POLICIES
We are eternally grateful to you for supporting our small business. Every item in our shop is handmade in small batches to ensure freshness and care. Most of the herbs used in our remedies are grown in our garden from seed. Occasionally, we harvest herbs in the wild, though we prefer to leave these herbs for the wild. We never harvest herbs that are on the United Plant Saver’s At-Risk or To Watch lists, such as White Sage (Salvia apiana.) If we are in search of an herb we don’t have in our garden, we support our local farmer friends here in Mendocino County.
We now ship in 100% post-consumer recycled boxes (ZERO trees cut down for these boxes from EcoEnclose), use shipping tape made from plant-based adhesives, and only use compostable / reused packaging.
Once Weekly Shipping
We are nestled DEEP in the beautiful hills of Northern California, and it takes a good amount of time to shuffle ourselves to the Post Office. We also package all aspects of your order fresh upon receiving the order with care and consideration. Due to these circumstances, we ask that you allow 7-10 business days for shipment. If you would like expedited shipping, please leave a note with your order or contact us. A small fee will apply, but we will get it there quickly! We appreciate your understanding.
Currently, we ship to clients in the United States only. If you are outside of the US and would like to purchase one of our PDF booklets, please use the following address at checkout: P.O. Box 1827, Willits, CA 95490
Returns & Exchanges
All sales are final. If you are unhappy with your products, please contact us and we will do our best to work something out.
Please e-mail us at hello[at]latierrabuenacollective[dot]com if you’d like to carry La Tierra Buena Collective products in your shop. Please note: we are a small batch, seasonal apothecary, meaning we have very few remedios that can be made out of season.